How to Change Mobile Number in Nepal Driving License Online (2026)
If your registered mobile number in your Nepal driving license is inactive, lost, or incorrect, you can now update it online through the Electronic Driving License System (EDLVRS). This guide explains the complete process, OTP verification, eligibility, and common troubleshooting tips.
Quick Answer: To update your mobile number, visit your provincial EDLVRS portal, navigate to 'Driving License Details', and enter your License Number and Date of Birth. Click 'Update Mobile Number', input your new active Nepali number, and confirm the change using the OTP sent to the new SIM.
Key Takeaways
- You do not need access to your old, lost SIM card to make this update.
- The process is 100% free; there are no DOTM revenue fees for profile contact updates.
- You must use a separate provincial portal (e.g., Bagmati, Madhesh) based on where your license is registered.
- Never create a duplicate account if your only issue is a wrong phone number.
Table of Contents
Why You Must Update Your Phone Number
Maintaining accurate contact information on your Department of Transport Management (DOTM) profile is essential for modern digital services:
- OTP Verification: Logging into the new EDLVRS system or applying for license renewals now requires a One-Time Password (OTP).
- Official Alerts: You will receive SMS updates regarding trial exam dates, revenue payment confirmations, and smart card printing status. We recommend using a reliable network like Nepal Telecom (NTC) to avoid SMS delivery delays.
- Prevent Duplicate Profiles: Many users mistakenly create a second account when they lose their SIM card. This causes database conflicts. Simply updating your number solves the issue without creating duplicate records.
What You Need Before Starting
You do not need a long list of documents, but you should have these details ready:
- Your exact Driving License Number.
- Your Date of Birth (as printed on your license/citizenship).
- A New Active Mobile Number (must be a Nepali carrier to receive the OTP).
Step-by-Step Process to Change Mobile Number in Nepal Driving License
You can complete this process in a few minutes using a smartphone or computer. Follow these exact steps:
- Access the Provincial Portal: Go to the official EDLVRS website for your specific province (For example, Bagmati users go to edlvrs.bagmati.gov.np, Madhesh users go to edlvrs.madhesh.gov.np).
- Select Electronic Driving License: On the homepage, click the 'Electronic Driving License' service button.
- Navigate to Details: Click on the 'Driving License Details' option from the menu.
- Verify Identity: Enter your Name, Driving License Number, and Date of Birth exactly as they appear on official records. Click 'Submit'.
- Initiate Update: The screen will display the last few digits of your currently registered phone number. Click the 'Update Mobile Number' button located below it.
- Enter New Contact: Type your new, active mobile number into the field provided and click 'Update'.
- Confirm with OTP: Check your phone for an SMS containing a 6-digit OTP code. Enter this code into the portal to finalize the update.
Need help applying for a new category? Read our full guide on how to fill out the online driving license form in Nepal.
Troubleshooting Common Errors
Sometimes, technical issues occur. Here is how to handle them:
- Not Receiving the OTP: SMS gateways can be delayed due to heavy server load. Wait a few minutes. If it fails, ensure you have strong cellular reception (like NTC or Ncell) and try requesting the OTP again.
- "Details Not Found" Error: Ensure you are typing your License Number and Date of Birth exactly as they are formatted in the DOTM database.
- Duplicate Profile Warnings: If the system flags that your new number is already in use, you may have accidentally created another account in the past. You will need to contact your local transport office to merge or delete the duplicate record.
Once your details are corrected and you have applied for a renewal, you can track your smart card. See our guide on how to check driving license print status online.
Frequently Asked Questions (FAQs)
Can I update my number from abroad?
Yes. As long as you have internet access and an active Nepali SIM card (often requiring roaming services) to receive the OTP code, you can update your profile from anywhere.
Can I use another person's mobile number?
It is highly discouraged. Using someone else's number means they will receive your OTPs, payment receipts, and trial alerts. This compromises your privacy and can block your access if you lose contact with that person.
Do I need to visit the DOTM office to update my number?
No. Standard profile contact updates can be done completely online through your provincial EDLVRS portal. You only need to visit the office for biometrics, medical tests, or if you encounter a severe database error like a duplicate profile.
Which provinces support this online update?
As of mid-2026, the online EDLVRS system is decentralized. You must use the specific portal for your province (e.g., Bagmati, Koshi, Madhesh, Gandaki, Lumbini, Karnali, or Sudurpashchim).
How long does the update take?
The update is instant. The moment you enter the correct OTP sent to your new mobile number, the system updates your DOTM profile immediately.
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