Nepal Telecom urges users to use SIM cards registered in own name for security, banking, and government services. Check ownership by dialing *922.
Kathmandu, Nepal — Nepal Telecom, the state-owned telecommunications company, has issued an important notice urging all its users across the country to ensure that they are using SIM cards registered under their own name. In today’s digital era, where personal identification and mobile connectivity are closely linked, the company has stressed that a registered SIM card is a critical requirement for accessing essential services in Nepal.
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| Nepal Telecom urges all customers to verify and register their SIM cards under their own name to ensure access to essential services and data security in Nepal. |
According to Nepal Telecom (NTC), having a SIM card properly registered in the user's own name is not just important but mandatory for availing numerous government and banking services in Nepal. With the rise of digital transactions, e-governance, and online verification systems, mobile numbers are increasingly becoming a person's unique digital identity.
Why Using a Registered SIM Card in Nepal is Essential
Nepal Telecom has highlighted several areas where a personally registered SIM card is now compulsory:
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Applying for a National Identity Card (NID)
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Opening or operating bank accounts
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Applying for and renewing a driving license
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Registering and using the Nagarik App (Citizen App)
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Receiving OTP (One-Time Password) for online verification
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Filling out online forms for government services
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Applying for passports
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Linking contact information to citizenship certificates and other legal documents
In addition to these, many online services, mobile banking applications, digital wallets, and e-commerce platforms now require mobile numbers that are legally verified to the individual. Without a properly registered SIM card, users may face issues such as rejected applications, failed transactions, and even risk losing access to critical services.
Risks of Using an Unregistered SIM Card
Nepal Telecom has further warned customers about the serious risks associated with using a SIM card registered in another person's name. These risks include:
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Service disruptions
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Inability to access important government or banking services
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Data privacy threats and potential cyber fraud
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Legal complications if the SIM is misused by third parties
As identity theft and digital fraud cases are increasing globally and in Nepal, securing personal communication tools like SIM cards is vital for personal safety and data security.
How to Check SIM Card Ownership in Nepal Telecom
To make it easy for users, Nepal Telecom offers a simple way to check under whose name a SIM card is registered. Customers can dial *922# directly from their mobile phones. This service is free and instantly displays the name associated with the SIM card.
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If it turns out that the SIM card is registered under someone else's name, users are advised to visit the nearest Nepal Telecom customer service center. By presenting valid identification documents (such as citizenship certificates, passports, or national ID cards), they can request to transfer the SIM card ownership to their name or apply for a new SIM card altogether.
Nepal Telecom’s Commitment to Customer Safety
Nepal Telecom has reiterated its commitment to customer data privacy and digital security. The company urges all its users across Nepal — from Kathmandu to remote districts — to promptly verify their SIM ownership and correct it if necessary.
Switching to a personally registered SIM card ensures uninterrupted services, better security, and seamless access to digital opportunities in Nepal's rapidly growing digital economy.
For any assistance, customers can visit the official Nepal Telecom website, call the NTC customer support helpline, or directly walk into the nearest Nepal Telecom office.
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